Refund Policy & Return Policy

By putting in a request through SOUTHEAST PROPERTY SOLUTIONS, LLC, you are consenting to the terms beneath. We set these arrangements to guarantee that you are completely mindful of our discount and return techniques and methodology.

30-DAY RETURN POLICY:

We have a 30-day merchandise exchange, implying you have 30 days in the wake of accepting your request to demand a return. To qualify for a return, your thing should be in the condition that you got it, unworn or unused, with labels, and in its unique bundling. You’ll likewise require the receipt or evidence of procurement.

Please note the following exceptions to our return and exchange policy:

– Discounted items are final and cannot be returned or exchanged.

– Returned items must have tags still on and be returned in original packaging.

– Returned items must have no visible signs of wear or use.

To initiate a return or exchange, please complete the following steps:

– Contact us via the contact form

– Provide us with your order number

– Let us know why want to return the product

PRODUCTS CONDITION:

  1. New

HOW CAN CUSTOMERS RETURN THEIR PRODUCTS?

  1. In-store
  2. By Mail
  • For defective products: This happens when the product is incorrect, damaged by the carrier, or defective in another way

     = In the box

  • Customer remorse: This happened when the customer purchased the wrong product, it doesn’t fit, or they no longer want the item

     = In the box

RESTOCKING FEE:

We do not charge a restocking fee.

HOW MUCH WILL CUSTOMERS PAY FOR RETURN SHIPPING?

No Cost

CUSTOMER REMORSE FEE:

We do not collect a remorse fee.

DISCLAIMER:

1. You must provide all information and/or documentation regarding your order(s) placed in our store upon request. We reserve the right to suspend or terminate your customer account if you fail to provide the information and/or documentation requested or if you provide inaccurate or fraudulent information.

2. We shall not be responsible for any damage, claims, liabilities, costs, harms, inconveniences, business disruptions, or expenditures of any kind that may arise from or in connection with any user or stored products purchased from our store.

3. The recipient’s incorrect or insufficient addresses or package refusal Therefore, kindly ensure your information is correct before checking out. After your order is completed, if you find any mistakes in the order confirmation, please contact us at [email protected] as soon as possible to receive prompt support.

Additional Information:

-Please allow 7 working days for processing

– Refunds are only accepted for defective products
– All return shipping free

Contact Us:

Address: 240 Tappan Drive, Ontario, OH, 44906, USA

Phone: +1(419)-610-1744

Email: [email protected]

Hours of Operation: 24/7 (GMT-08:00) Pacific Time (US & Canada)